The Original Bud Fish Shop

**Refund Policy**

At Bud Fish Creations, we value your satisfaction and strive to provide you with the best shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we offer a 30-day return policy for eligible items.

**Eligibility for a Refund**

To be eligible for a refund, please make sure of the following:

1. The item must be in its original condition, unused, and in its original packaging.
2. The request for a refund must be made within 30 days from the date of purchase.
3. The item is not excluded from our refund policy (e.g., personalized or custom-made items).

**Return Process**

To initiate the return process, please follow these steps:

1. Contact us at [budfish420@gmail.com](mailto:budfish420@gmail.com) with the subject line “Return Request” and provide the following information:
– Your full name
– Order number
– Item(s) you wish to return
– Reason for the return

2. Once we receive your return request, we will provide you with the return address.

3. Carefully package the item(s) and ship them to the provided return address. We recommend using a trackable shipping method to ensure your return is received.

4. After we receive the returned item(s and inspect their condition, we will process your refund within 5 business days. The refund will be issued to your original payment method.

**Refund Exceptions**

Please note that the following items are not eligible for a refund:
– Items that have been used or are not in their original condition.
– Personalized or custom-made items.
– Items returned after the 30-day return window has expired.

**Damaged or Incorrect Items**

If you receive a damaged or incorrect item, please contact us immediately at [budfish420@gmail.com](mailto:budfish420@gmail.com) with the subject line “Damaged/Incorrect Item” and we will assist you in resolving the issue.

If you have any questions or need further assistance, please do not hesitate to contact us at [budfish420@gmail.com](mailto:budfish420@gmail.com). We are committed to ensuring your satisfaction with your shopping experience at Bud Fish Creations. Thank you for choosing us!